Frequently Asked Questions

Archive 2025-2026

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Insurance ID Card & Other Resources

School Information

Insurance ID Card

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the International Student Health Insurance Plan?

Online Enrollment Periods

Regulatory Notices

Claims

Dental Option

Optional Dental Plan

Offered in partnership with Guardian Dental

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits, Claims, Coverage, or Member ID

Cigna StudyWell
P.O. Box 15050
Wilmington, DE  19850
1 (302) 797-3100
Collect Calls Accepted

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Telehealth Solution

AcademicLiveCare (ALC)

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected